Social Loyalty Engine

Introduction to The Viewpoints Social Loyalty Engine
Building an active and vibrant online community is hard work.  It requires a real understanding of what motivates your customers to contribute content, invite their friends, and engage in the community. The Viewpoints Technology Platform provide a Social Loyalty Engine to help you customize a program that will appeal to the core motivations of your customers.  You may find your customers thrive on recognition, are motivated by social interactions with other customers, or respond best to special incentives and promotions.  The dynamics of the community will be different in each scenario.

With this module, partners can decide what actions should count toward reputation, the number of levels in the program and what they are called, what the badges look like, and how they want to position the program.  You can see examples of the Social Loyalty Engine live on MySears and Viewpoints.

The screen shots below offer an example of the Social Loyalty Engine in action.